Services
We provide top-notch security devices for a wide range of projects. We can offer complete project management, but you can also reach out for assistance with specific stages. Rely on experienced professionals who will not only deliver security technologies tailored to your needs.
Requirements definition
Do you need the ideal security solution or other components? We can start by consulting your requirements.
Who to contact:
Presales
Salesman
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What is included?
- Identifying customer needs and expectations.
- Defining technical security requirements.
- Presenting and proposing possible solutions.
Current state analysis
How prepared is your operation for our solutions? We will assess everything and implement the necessary changes and innovations.
Who to contact:
Presales
Salesman
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What is included?
- Assessing the current state and readiness for the proposed solution.
- Possible state passporting.
- Proposing changes, additions, or comprehensive innovations.
Creation of the project brief
We will select the appropriate technologies, estimate the scope of work, and propose an approximate budget.
Who to contact:
Project manager
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What is included?
- Definition of a reasonable project brief.
- Establishing an approximate budget goal in relation to the technical capabilities of the technologies.
- Selecting suitable technologies.
- Assigning a specific person to the position of project manager.
Solution design development
You will receive a detailed solution proposal along with a cost estimate and a work schedule.
Who to contact:
Project manager
Technical support
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What is included?
- Development of a solution proposal.
- Cost estimation.
- Definition of a timeline for individual phases.
- Identification of integration requirements and potential development.
Contract finalization and preparation for implementation
We will prepare everything needed for the implementation company and deliver all the technologies precisely on schedule.
Who to contact:
Backoffice
Logistic
Project manager
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What is included?
- Finalizing the supply contract.
- Establishing delivery deadlines.
- Defining phases and handing over individual parts of the project.
Configuration and handover for operation
We provide reliable support to the implementation company and ensure that all technologies operate as they should.
Who to contact:
Technical support
Project manager
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What is included?
- Assistance and engineering at the installation site.
- Implementation of integrations.
- Handover for trial operation, testing, fine-tuning, and further development.
- Handover of the functional system to the customer.
- Training for operators and provision of documentation.
Technical support
The handover is just the beginning. We're here for you with ongoing comprehensive support, ensuring you always work with the latest versions.
Who to contact:
Technical support
Project manager
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What is included?
- Support throughout the entire lifecycle of the system (at least 10 years).
- Option to arrange online support or on-site assistance from an expert in the relevant field.
- Oversight by the project manager and aftersales support.
- Ensuring planned and emergency system upgrades.
- Informing the customer about new versions and security patches.
Configuration and commissioning
We ensure that your system operates continuously at 100%. From repairs to the supply of spare parts and system upgrades, we take care of everything.
Who to contact:
Technical support
Service
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What is included?
- Handling of warranty repairs.
- Post-warranty repairs and sale of spare parts.
- Archiving of software backups and configurations for future system recovery.
- Storage of spare parts for the specific project.
- Recommendations for system upgrades based on the lifespan of system components.
- Planning for system renewal and handover to the project manager.